Overview

Providing an automated solution to simplify asset management

Asteria is an IT and software consulting company that works on public and private companies with 200+ staff and counting.

I worked with a Senior Product designer to design the end-to-end solution for the Asset Manager experience.

Challenges regarding the asset lifecycle

An outdated system.

The management team reached out to the product team with problems regarding how the current process for handling assets presented issues regarding:

• An increase in cost
• Ineffective time management
• Reduced productivity
• Errorneous reporting and loss of records.

When asked why they needed a custom solution as opposed to using already available solutions, the stakeholders shared insights such as:

• Subscription and add-on cost
• Feature overload
• Maintenance cost

The Goal

These insights helped us define our goal to:

Design a simple, automated, and efficient way to manage company assets

Research

We needed to understand the asset life cycle within the organization, current behaviours, frustrations, and user goals, so we we kicked things of by interviewing the subject matter experts and staff that directly managed these assets.

From the research, we found that we had two main types of users:

Defining Opportunities

After defining our personas, we mapped out the asset lifecycle to identify problems with the Store Keeper experience and defined opportunities that guided our design decisions.

• A dashboard to allow users quickly log in and achieve goals
• An effective change management and productivity flow
• Simple and clear navigation to make informed decisions
• Reduce loss by building an automated check in/check out system
• Financial and payments management and tracking